Do You Carry *this* Part?
All of the parts we carry are listed on our website. If you don't see what you're looking for, double-check the Make and Model of your car in the left sidebar, and try a different search term or category. There are many different terms used for various auto parts, and we may not have heard yours yet. Let us know if you have trouble finding something, and what term you used to try to find it.
Why Are You Charging Me Sales Tax?
All Texas residents and will-call orders must -- by law -- pay Texas sales tax. We value our customers and our work too much to throw it away through fraud. Our website automatically and accurately calculates sales tax based on your shipping address and selected shipping method. If you feel that there is an issue with the charge you are seeing, please contact, so that we can stay on top of any errors that could arise.
Help! I Haven't Received My Order!
Shipping can be a slow, volatile process. Fortunately, lost packages are not nearly as common as most people think. Many, many times, we have looked into missing packages only to have them arrive a day or two later. First, check the tracking number you received (this comes directly from the FedEx email servers, so check your junk folder for FedEx). Second, be aware that FedEx should only take 1-4 *business* days inside the continental US. BUT, they don't count the day that the shipment was picked up in that estimate. Also, holidays and weather conditions can affect your delivery time, so try not to rush it. Third, if you feel there is an abnormality with your package (can't we all relate?), contact FedEx first. If they can't find your package, let us know and we'll look into it for you! Again, this is a slow process (them, not us), so try not to blow a gasket with us (a little humor for you).
Do you carry parts for, international, right hand drive, or model years after 1994?
Sorry, we only produce parts intended for US model Fiats and Alfas. Unfortunately, we can not test parts for cars that were never marketed in the US. Some of our parts may fit other cars, but the burden of research must be on the owner of the car, because we cannot make any guarantees. Sorry!
How Much Does Shipping Cost?
We use a simple table rate, based on order value, for FedEx shipping in the continental US. We have another table for non-continental US addresses. Note that rural areas subject to the FedEx rural surcharge (that list is publicly available on the FedEx website) will pay a bit more, to keep things fair to our other customers.
Charging fair costs for shipping is part of how we keep the best prices in the industry. We don't make any money on shipping -- quite the opposite! So, please bear with us, especially as freight costs fluctuate more than usual.
To see the exact shipping cost for your order, do the following: 1) Add the parts you need to the cart. 2) On the right side of the "My Cart" page, you can update your address. 3) Again, on the right side of My Cart, you will see your shipping options and their respective costs.
What if I Have a Problem with a Part?
If you have a problem with a part, please contact us first. We're delighted to help, just try to be patient and bear with us while we do. Remember that a picture is worth a thousand words, and a video is worth a thousand pictures. We occasionally send out the wrong part, and very rarely we do encounter a truly defective part. In many other cases, there's a trick or experience we can share that will clear things up for you fairly quickly. Bear in mind that the vast majority of the parts we get back as defective are, in fact, good parts. Remember, we do this every day, and have literally spoken to tens of thousands of Italian auto enthusiasts. Sometimes, the jobs we have to do to keep our beloved Italian classics going are not that easy or straightforward. We understand and sympathize, so please give us a chance to help you out.
How Do I Return a Part?
Start by reading the previous question, "What if I Have a Problem with a Part?" There's also lots of genuinely helpful information in our Terms & Conditions page. Once you've given us a solid chance to help and to understand your situation, follow up on those previous conversations via phone or email to request an RMA number ("Return Merchandise Authorization"). At that point, you can carefully pack and mail your return to our physical location at 601 E Chambers St., Cleburne, TX 76031. For more specifics, click here to read the returns tips on our Terms & Conditions page.